Insurance Claims Support for Boarding Up in Romford (RM)

When something goes wrong at your property, the insurance side can feel like a second emergency. If you need boarding up in Romford after a break-in, vandalism, storm damage or an accident, we’ll help you secure the building first — and we’ll provide the clear documentation insurers typically ask for.

We’re Boarding Up Romford, serving RM postcodes (RM1–RM50) with DBS-checked technicians, fully insured and trading for 10+ years. If you need urgent help, start here: emergency boarding up.

Need to make the property safe now? Call 01708 973 306 (or email [email protected]).

Important: what we can (and can’t) do with insurance

We’ll make safe and secure your property and provide job documentation that helps support your claim. However:

  • We’re not loss adjusters and can’t approve or “authorise” your claim.
  • We can’t guarantee what your insurer will cover.
  • We don’t repair glass or frames as part of boarding (we secure the opening to prevent further damage and risk).
  • Smoke/odour remediation after a fire is outside our scope — we secure the property and help you stabilise the site.

What we can do is give you professional, itemised evidence of what was required to secure the property, plus photos to show the damage and the make-safe work.

When an insurance claim typically involves boarding up

Insurers often expect “reasonable steps” to prevent further loss. Boarding up is commonly used after:

If you’re unsure whether your situation “counts”, call us and we’ll talk you through options and what we can document.

What to do first (practical steps that help your claim)

If it’s safe to do so, these steps reduce stress later:

  1. Make sure everyone is safe. If there’s a crime in progress, call 999.
  2. Report to police (for break-ins/vandalism) and keep your crime reference number.
  3. Take a few photos of the damage before anything is moved (only if safe).
  4. Call your insurer as early as you can, especially if the property is uninhabitable or the business can’t open.
  5. Arrange make-safe to prevent further damage — that’s where we come in.

If it’s late or you need urgent help, go straight to: 24/7 boarding up in Romford.

What you’ll receive from us (documentation insurers typically request)

To support insurance claims, we provide clear, practical documentation after boarding up work, such as:

  • Time-stamped photos (before, during and after) where access and lighting allow
  • Itemised invoice showing labour, materials and any specialist fixings used
  • Work statement describing what was damaged and what was done to make safe
  • Notes on access constraints (e.g., upper-floor window, rear access only, shared entry)

If the frame or surrounding structure is too damaged for non-destructive methods, we’ll explain the safest approach before proceeding.

How our boarding-up work supports insurance requirements

Insurers typically want to see that the property was secured promptly and sensibly, without causing unnecessary additional damage. Our approach is practical and proportionate:

Windows: safe, secure, and difficult to remove from outside

For a smashed window or cracked glazing, we usually board using:

  • 18mm exterior-grade plywood for most ground-floor openings and larger windows
  • 12mm OSB for smaller or lower-risk openings where appropriate
  • Anti-tamper fixings where the property may be left unattended

Read more: window boarding in Romford

Doors: securing entry points after forced entry

If the door is damaged or no longer locks properly, we can:

  • Board and brace the opening as an immediate measure, or
  • Install a temporary steel door where appropriate for medium-term security

Read more: door boarding in Romford and vacant property security options

Shopfronts and commercial glazing: larger panels, higher risk

For shops and commercial premises, the priority is preventing repeat targeting and keeping staff/public safe. We can board damaged glazing and exposed frames and leave the site tidy and secure.

Read more: shopfront boarding in Romford and commercial property boarding

Rooflights and skylights: weatherproofing matters

Where rooflights or skylights are damaged, we focus on preventing water ingress and securing openings safely. Access and height restrictions can affect the method used.

Read more: roof boarding

What happens when you call (and how we keep it straightforward)

We know you may be juggling police, neighbours, tenants, or staff. Our process is simple:

  1. Quick call to assess risk and access
    We’ll ask what’s happened, what’s damaged (window/door/shopfront/roof), whether anyone is on site, and whether there are safety issues.
  2. Realistic ETA and plan
    We don’t promise fixed arrival times — conditions vary — but we’ll give you a realistic ETA on the phone and prioritise urgent make-safe jobs.
  3. Secure the property + provide documentation
    We board up using appropriate materials and fixings, then provide photos and paperwork suitable for most claims.

To start: Call 01708 973 306

Insurance-friendly details that often get overlooked

These are small points that can make the claim process smoother:

  • Keep all reference numbers (police and insurer) in one place.
  • If you’re a landlord or managing agent, note who discovered the damage and when.
  • If there’s a shared entrance or communal area, confirm who authorises access.
  • If the property is vacant, insurers may expect robust security (e.g., temporary steel doors or security screens).
    See: vacant property boarding

Typical scenarios we see around Romford (RM postcodes)

Every job is different, but we’re often called for:

  • A ground-floor window smashed overnight and the property needs to be made safe before morning
  • A retail unit with a damaged pane where the priority is shopfront boarded up to prevent repeat targeting
  • A forced entry where the door won’t close and the customer needs to board up door access points
  • Storm-related damage where temporary boarding prevents rain getting into the home or premises

If you’re deciding whether to board up temporarily or install a more robust option, we’ll explain the pros/cons clearly before any work begins.

Coverage across Romford and the RM postcode area

We cover Romford and surrounding areas across RM1–RM50, including work for homeowners, landlords, retailers, and facilities teams across the London Borough of Havering and nearby districts.

To confirm your area, see: areas we cover or your nearest local page such as boarding up Romford RM1, boarding up Gidea Park RM2 or boarding up Hornchurch RM11.

FAQs about insurance claims and boarding up

Will my insurer cover boarding up?

Sometimes yes, sometimes no — it depends on your policy and the circumstances. Many policies cover “emergency make-safe” to prevent further loss, but limits and conditions vary. We’ll provide the documentation insurers usually request, but we can’t confirm coverage.

Should I call my insurer before you board up?

If you can reach them quickly, it can help — but don’t delay securing the property if it’s unsafe or exposed. If the building is vulnerable (open window/door, damaged shopfront), prioritise making safe and then notify your insurer as soon as possible.

What paperwork do you provide for an insurance claim?

Typically: time-stamped photos (where possible), an itemised invoice, and a short work statement describing what was done and why. If you need the paperwork addressed to a managing agent or business, tell us when you book.

Do you deal directly with the insurance company?

We can provide documentation you can forward to your insurer or loss adjuster, and we can answer practical questions about the work we carried out. We’re not claims handlers and can’t negotiate or approve claims.

I need someone to board up a broken window tonight in Romford — can you help?

If you have a smashed window or need emergency boarding up, call us and we’ll advise the next steps and give a realistic ETA. Start here: 24 hour boarding up Romford.

What if the window/door frame is too damaged to fix boards normally?

We’ll explain the options before proceeding. Sometimes a frame is too compromised for standard fixings; in those cases we may need to use alternative fixing points or recommend a temporary steel door for better security.

Is boarding up only for homes, or do you cover shops and offices too?

We cover residential and commercial properties across the RM area — including shops, offices, and mixed-use buildings. See: commercial boarding up and shopfront boarding.

How long can boards stay in place?

Boarding is usually a temporary security measure while permanent repairs are arranged. How long it can stay depends on exposure, risk level, and your insurer/landlord requirements. For longer-term security on vacant premises, consider: vacant property boarding solutions.

I’ve had a break-in — what should I do right now?

If the intruders may still be nearby, call police first. Once safe, take a few photos (if you can), keep your crime reference number, and arrange to secure property openings. Guidance here: burglary repairs and boarding up.

Ready to secure the property and keep your claim moving?

If you need emergency boarding up in Romford or across the RM postcodes, we’ll focus on making the property safe and leaving you with the documentation you can pass to your insurer.

Need help now? Call 01708 973 306 for immediate assistance.